Important Information Regarding Our Response to COVID-19

16 March 2020

At Bepco, the safety and well-being of our customers and our employees is always our top priority. We are actively monitoring the evolving COVID-19/Coronavirus situation and taking steps to help keep our communities safe. We wanted to share with you some steps we are taking throughout Bepco Group.

 

Aligning with public health authorities

We are closely monitoring updates regarding COVID-19 from the World Health Organization, local authorities and other health organizations for every region in which Bepco operates. We will continue to seek guidance from these agencies, public health officials and government agencies on an ongoing basis.

 

Protecting our customers and employees

During this time we will do our utmost to continue to give you the best service. However, because our employees interact with customers and the general public, we have taken steps to limit exposure to the virus. We have put restrictions on travel, are postponing large-scale events such as trade fairs and internal events, and are limiting the size of meetings.

We are also providing remote-work solutions and will continue to reinforce safe behavior in every environment.

Additionally, we have protocols in place to inform about hand hygiene, disinfection and appropriate procedures based on recommendations by government and health agencies.

 

Our commitment to our customers

Please be assured that we will do everything possible to try to maintain our usual delivery performance, and to mitigate any negative impact on your business.

Our sales teams and services will continue to be available as normal via phone, email and MyBepcoFinder. Our sales representatives will not carry out any company visits until further notice. Of course they remain available for any questions you may have via phone, e-mail or video conference.

We are evaluating inventory and making necessary purchases to mitigate possible disruptions. The impact that parts suppliers and vendors have on Bepco is constantly being reviewed as we continue to monitor the evolving situation. However we do anticipate some delays in deliveries may occur due to travel restrictions imposed by some European governments.

As the situation changes rapidly, we will update you as soon as possible with any important changes that affect our support to you.